Mercia Products Delivery

We offer free delivery to most UK postcodes, on all our garden buildings. Please see the delivery charges section below for more information.

1. Can I pick my own delivery date?

2. My order has not been delivered, what should I do?

If your order hasn't arrived within the expected timeframe, contact us at Contact@GardenArch.co.uk or use the form below

3. Will I need to help my delivery driver?

No, drivers handle the delivery themselves and are not insured to cover customer injuries.

4. What access is needed for my delivery?

Delivery is kerbside only. If you have installation services, ensure full garden access. For restricted access zones, contact us at Contact@GardenArch.co.uk or use the form below

5. What size vehicle will deliver my order?

Deliveries can be made using 3.5, 7.5, or 17-tonne vehicles. contact us at Contact@GardenArch.co.uk or use the form below if larger vehicle access is an issue.

6. What happens if my order is not delivered on the day I picked?

If delivery is missed, the team will arrange a new date. contact us at Contact@GardenArch.co.uk or use the form below

7. How are log cabins delivered?

Log cabins take longer (up to 28 working days). Delivered kerbside, you will need to move parts to the rear of your property. contact us at Contact@GardenArch.co.uk or use the form below

8. Can I choose a delivery slot?

Yes, you'll receive a 2-hour delivery slot on the morning of your delivery via email

9. Do I need to be at home?

Contact form